FAQ's

(Frequently asked questions)

We’ve tried to answer all of your FAQ’s but if your question isn’t listed here, please get in touch and we’ll get you the answer.

Our bell tent hire service is simple – we bring the tents to you.
That might be to your wedding venue, campsite or back garden. 

We’re not a campsite or a fixed venue.

Take these three simple steps to organise your glamping: 

  1. Check we have availability
  2. Book your venue
  3. Book your bell tents with us

You can email us or give us a call on 07747037656

Our bell tent hire service covers Hampshire, Dorset, Sussex and Surrey. We also cover Wilshire, Berkshire, Oxfordshire, Kent, East Sussex and London.

Long distance bookings are subject to a minimum number of tents and there might be a delivery charge.

Our bell tents come in 4 sizes. 

4m, 5m, 6m and the huge 7m. 

Bell tents are circular so the size given is the diameter.

We need an additional 1 -1.5m on top of this for the guy lines. The only exception to this is the 7m where we need a bigger footprint as the guys are a lot longer.

Space required:

4m bell tent – 5 – 5.5m 
5m bell tent – 6 – 6.5m
6m bell tent – 7 – 7.5m 
7m bell tent – 9m minimum 

If you’re planning to put up a bell tent in a garden or have a limited space, speak to us about a site visit.

Bell tents need to be pitched either on grass or on bare earth. It is sometimes possible to set up on gravel, but we would need to check the site first.

Bell tents can’t set up indoors, on patio slabs, on concrete or on tarmac.

For a 5m tent the maximum number of guests is 5 but we would recommend 4, as this makes for a much more comfortable stay. 

For 4m bell tents this is 2 people.

Our numbers will differ to other hire companies as we use camp beds that are roughly the same height off the ground as a real bed, and this means we can’t fit as many beds in as we would if we used small airbeds. 

If we can give you a bit of advice it’s think carefully if you see a company advertising that you can sleep 10 people to a 5m bell. 
We have over 7 years experience and have set up thousands of bell tents during this time. What we can categorically tell you is that it’s simply not possible to sleep 10 people to a 5m bell tent!

We have a 2 night minimum hire period.
You are welcome to hire your tent for one night only, however our pricing remains the same and this is because our prices are based on workload.

We still have the same amount of work in preparation, travel, erecting and furnishing your bell tent for one night as we would for two. 

Your bell tent hire starts at 2pm on the day we deliver and ends at 12 noon on the day we collect the tent, unless otherwise agreed. 

Wedding bell tent hire may differ depending on access restrictions at the venue.

You can have the tent for one night but our pricing remains the same as this is based on workload. 

Welcome to the great British summer! We’re used to rain in the UK so all our tents are fully waterproof to protect you from the elements.

Our bell tents have zipped in ground sheets for greater flexibility. These are what are called ‘bathtub’ style tents. This means the zips that join the ground sheet to the upper canvas are above ground level which keeps the rain outside where it belongs.

The canvas has treated with water repellent and the shape of a bell tent also means water will run away easily.

Remember! If it does rain, it’s important you keep your tent windows and doors properly closed. If they are left open there will be nothing to stop the rain getting in.

Rain doesn’t have to put a dampener on your party. We also have 7m chill out bell tents for hire that will give you a great communal space undercover so you can enjoy the celebrations without worrying about the weather.

It’s unlikely we will still be on-site when you arrive. It’s much more exciting if your tents are all set up and ready and waiting for you when you get there. But if we are on-site, please do come over and say hello!

When you make your booking, you pay a deposit of 25% of the bell tent hire cost. We will send you a final invoice for the balance of your payment 28 days before the date of your hire.

You also must pay a damage deposit. This is explained in the next question.

A damage deposit, often called a damage waiver, is a refundable deposit you pay in case you damage the tent or any of the equipment. It’s very rare for our tents and stock to be damaged, but it does occasionally happen. 

Please do read your booking terms and conditions properly because it is a legally binding contract. We appreciate they are long and not wildly exciting, but they have been written in line with current legislation and are written in a format that is easy to read and understand.

A damage waiver for a 4m and 5m bell tent – £100 per tent.

For 6m and 7m bell tents – £200 per tent.

Self collection tent hire service – £200 per tent.

Typically, your damage deposit is returned within 48 hours of us collecting the tents. 

If the tent or stock is found to be damaged on collection, we will email you immediately. This is done by email because it’s important to have a written record. 

Should you need to postpone your event we will accommodate a new date subject to availability. If you are moving your event to the following year there may be a small price increase to cover the increased cost of being able to supply this service. 

This is based on running costs such as staff wages, insurances, commercial laundry costs and fuel increasing annually. 

COVID-19

Due to the unprecedented nature of the situation, if you are postponing your event due to the current pandemic then we have committed to undertake this (subject to availability), with no changes to your pricing. This is for events moved from 2020 to 2021.

Yes we regularly sell old bell tents, and we have a waiting list for this. 

If you would like to register your interest for the next sell off then please get in touch